Third Wave Communications, Inc.
Providing 24/7 Service for the Central Kentucky region for 15 years


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Company Information & History

Third Wave Communications is a division of Grigsby Communications, Incorporated. This company was created to develop and provide telecommunications equipment and services for the Kentucky region. Grigsby Communications was founded in Lexington in 1990. We sell and service telephone systems, voice mail, CTI (Computer Telephony Integration), ACD (Automatic Call Distribution), IP Telephony (Internet Telecom), T1 & ISDN Integration, Unified Messaging, On-site Cellular & Paging, IVR (Integrated Voice Response), and certified voice and data cabling.

Our response time for major service disruptions is one hour plus drive time from our Lexington, KY office. Minor service problems will be addressed in one business day. 

Grigsby Communications has been a member of the Better Business Bureau since 1993. Our company is a member of the Better Business Bureau Care program to ensure customer satisfaction. You can assess our service record by calling the BBB Automated Voice Response System at 259-1008 or viewing our company history via the BBB Online ( Grigsby Communications is registered as a Specialty Contractor, Registration No. 11036, by the Lexington-Fayette Urban County Government in accordance with Ordinance 12-0000.

We have installed and serviced communications systems for thousands of local and national accounts. Our technicians are available 7 days a week, 24 hours a day. The average experience of our technicians is 15 years and includes computer as well as telecommunications training. 

Third Wave Communications is located at 2321 Fortune Drive, Ste 203, Lexington, KY. Our main phone number is 859-299-8713 and our fax number is 859-299-9536. The email address for our sales department is

E-mail addresses

Roger Grigsby
Lisa Grigsby
Tim Craig
Rich Caudill
Wayland Grigsby
Cedric Boaz

Third Wave Communications, Inc.
2321 Fortune Dr, Ste 203
Lexington, KY 40509
Phone - 859-299-8713
Fax - 859-299-9536

All rights reserved. Third Wave Communications ® 2005